Terms & Conditions
All payments are to be made by cash, cheque, bank transfer or credit or debit card
Cheques should be made payable to: 'A Slice of Cake' Ltd
A minimum £10 deposit is payable on all celebration cakes or 25% deposit payable which ever is higher at time of order
all celebration cake balances are payable 5 days prior to delivery
(If a celebration cake is ordered within 7 days of required date full payment is required at time of ordering)
A £75 deposit (non-refundable) is payable on all Tiered wedding cakes at time of order, if this is not paid at time of ordering and we do not receive the deposit within 14 days of placing the order, your cake and date will not be guareenteed, and we are under no obligation to produce your order.
Wedding Cake order balances are to be settled10 days prior to delivery date by:
Debit/Credit card
or
cheque ( to be cleared by due date)
or
cash (by post (recorded delivery)
or
Bank transfer
(bank transfers should be in our account by close of business on the balance due date)
Delivery charges will apply as per delivery charge page if applicable
All celebration cake orders cancelled within 5 days of delivery date will be required to be paid in full
celebration cake orders cancelled within 10 days of the order date deposit will not be refundable
Wedding cake deposits are non-refundable
Liability & Refunds
In the unlikely event that you receive goods which were totally different to what you ordered or which are damaged beyond repair or defective or are of a different quantity to that stated on your order form, 'A slice of cake' Ltd shall, at its own option, make good any shortage or non-delivery, replace or repair (as best as possible), any damaged or defective goods. If there is a refund to be considered the maximum refund we offer is the value of the damaged cake,( or part damaged cake if there are more than one cake delivered ie tiered cakes) if the cake is unusable the full amount will be repaid,(on return of the cake as delivered in full) if a cake is damaged but then used for an occasion and consumed we will only refund a portion of the cake price at our discretion. These terms will only apply if we are notified of any such error within 24 hours of delivery & no refunds will be considered after 7 days from delivery. No other compensation is available or will be considered.
All wedding and celebrations cakes when delivered will require a signature either by the customer or venue recepient to confirm the product has been delivered and in good order, once signed all risk and title will be passed to the customer or venue recepient after any product ordered has been delivered, reliquishing 'A Slice of Cake Ltd' from any liability.Celebration cake refunds will be settled in 28 days from agreed refund amount date.
Wedding cake refunds will be settled in 90 days from agreed refund amount date.
Cake Stand Hire
All stands and cake knives hired from us, are the responsibility of the hirer and is their responsibilty to assure the safe return of the hired items within 14 days after the delivery date,any damaged, lost or unreturned hired items, the hirer will be invoiced for the full cost of a replacement
All non collected orders will be invoiced and payment will be required within 7 days
Storage
All cakes should be stored, in their boxes, away from direct heat and in a cool dark place. Cakes should never be placed in the fridge, unless advised. Our Madeira cake will keep for approximately 14 days. Once cut wrap in foil or cling film to keep fresh.
Prices and Terms & Conditions are subject to change without prior notice
